Returns: You may return your product within 14 days of receiving it, provided the product is unopened, unused, and in its original packaging.
Opened Items: For health and safety reasons, we cannot accept returns on any opened products.
Condition: All returns must be in their original form and packaging to qualify for a refund.
Damaged Items: If your ThroPot™ arrives damaged or defective, we will gladly replace it at no cost or issue a full refund upon verification.
Process: To initiate a return or replacement, please contact us at [email protected]. Customers are responsible for return shipping costs unless the product arrived damaged.